At UrbanMarketHub, protecting your personal information is a priority. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it according to our operational standards.
We may collect the following information when you register or use the platform:
• Full name
• Email address
• Phone number
• Delivery or pickup address
• Login details and activity logs
• Optional vendor business information
Collected data is used to:
• Create and manage user accounts
• Process orders, deliveries, and communication between buyer and vendor
• Improve system features and user experience
• Send important notifications such as order updates or account alerts
We do not sell or share personal information to third-party companies for marketing purposes.
Personal data is stored securely within UrbanMarketHub's system.
We implement technical and administrative safeguards to prevent unauthorized access.
However, no system can guarantee 100% security, and users share information at their own risk.
Information may only be shared:
• With vendors involved in fulfilling an order
• When required by law, court order, or government request
• To prevent fraud or protect user safety
Users may:
• Request correction of inaccurate information
• Update or change account details
• Request account deletion, subject to verification and restrictions
UrbanMarketHub may update this Privacy Policy as needed. Continued use of the system indicates acceptance of any revisions.
Welcome to UrbanMarketHub, a web-based marketplace designed for vendors and customers within Ormoc City. By accessing, browsing, or using our platform, you acknowledge and agree to comply with these Terms and Conditions. If you do not agree, you must discontinue the use of the system.
To use UrbanMarketHub, users must:
• Be at least 18 years old, and
• Be a resident or active customer within Ormoc City
Users below 18 must have consent and supervision from a parent or legal guardian.
• Users are responsible for keeping their login credentials confidential.
• Any activity under the account will be assumed as authorized by the account owner.
• Users must provide accurate and updated information during registration.
• UrbanMarketHub reserves the right to suspend or terminate accounts that violate policies.
Vendors must:
• Ensure products listed are legal, safe, and accurately described.
• Set clear pricing, stock availability, and delivery or pickup options.
• Avoid selling restricted or prohibited items such as illegal goods, dangerous products, or counterfeit items.
UrbanMarketHub is not the owner of products and does not guarantee the condition or quality of vendor-listed items.
• Customers may choose from available options such as meet-up, pickup, or delivery.
• Online and cash-based payment methods may vary depending on vendor availability.
• Any disputes regarding payments, cancellations, or product issues must first be settled between the buyer and vendor.
• UrbanMarketHub serves as a facilitator only and is not liable for failed or incomplete transactions caused by vendor or customer actions.
Users are strictly prohibited from:
• Posting fraudulent, harmful, or misleading content
• Attempting to hack, disrupt, or damage the system
• Using the platform for illegal transactions
• Impersonating another individual or entity
Violation may result in account suspension or permanent removal.
All content, including logos, design, and system features, are owned by UrbanMarketHub and protected under applicable laws. Users may not copy, modify, or distribute materials without permission.
UrbanMarketHub is not responsible for:
• Damages resulting from vendor-customer transactions
• Delivery delays, product defects, or service interruptions
• Loss of data due to technical issues beyond our control
Use of the platform is at your own risk.
UrbanMarketHub may modify these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
At UrbanMarketHub, we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your information.
We collect name, email, phone number, and address information to provide our services.