Terms of Service

1. Introduction

Welcome to UrbanMarketHub. By accessing or using our website, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and UrbanMarketHub regarding your use of our platform and services. If you do not agree to these terms, please do not use our services.

Our platform is designed to create a safe and efficient marketplace for residents of Ormoc City. We strive to maintain a trustworthy environment where buyers and sellers can connect and conduct transactions with confidence.

2. Eligibility

To ensure the safety and reliability of our platform, we have specific eligibility requirements that all users must meet. To use UrbanMarketHub, you must:

  • Be a resident of Ormoc City
  • Be at least 18 years old
  • Have a valid phone number and email address
  • Provide accurate and truthful information during registration

We reserve the right to verify your eligibility at any time and may suspend or terminate accounts that do not meet these requirements.

3. User Accounts

Users are responsible for:

  • Maintaining the confidentiality of their account credentials
  • All activities that occur under their account
  • Notifying us immediately of any unauthorized use
  • Keeping their profile information up to date

4. Listing Rules

When listing items for sale, users must:

  • Provide accurate descriptions and images of items
  • Set fair and transparent prices
  • Only list items that they own or have authority to sell
  • Not list prohibited items (see section 5)
  • Update item status promptly when sold or no longer available

5. Prohibited Items

The following items are not allowed on UrbanMarketHub:

  • Illegal items or substances
  • Counterfeit or replica items
  • Dangerous or hazardous materials
  • Stolen goods
  • Items that infringe on intellectual property rights
  • Adult content or services
  • Weapons and explosives
  • Prescription drugs and medical devices

6. Transaction Rules

When conducting transactions:

  • Meet in safe, public locations for in-person transactions
  • Use the platform's messaging system for communication
  • Do not share personal contact information before agreeing to a transaction
  • Report any suspicious behavior or fraud attempts
  • Complete transactions within Ormoc City limits

7. User Conduct

Users must not:

  • Harass or abuse other users
  • Post false, misleading, or deceptive content
  • Attempt to circumvent platform fees or policies
  • Use the platform for spam or commercial advertising
  • Collect user information without consent

8. Fees and Payments

UrbanMarketHub is currently free to use. However:

  • We may introduce fees in the future with proper notice
  • Users are responsible for their own transaction arrangements
  • We do not handle payments between users

9. Termination

We reserve the right to:

  • Suspend or terminate accounts that violate these terms
  • Remove content that violates our policies
  • Ban users who engage in fraudulent activities

10. Disclaimer

UrbanMarketHub:

  • Is not responsible for the quality or safety of items sold
  • Does not guarantee the accuracy of listings
  • Is not liable for disputes between users
  • Makes no warranties about the reliability of users

11. Changes to Terms

We may modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.

12. Contact

For questions about these terms, please contact us at:

  • Email: support@urbanmarkethub.com
  • Phone: (123) 456-7890
  • Address: Ormoc City, Leyte

Last updated: December 10, 2025